HOA Management Changes

Dear Owners,

 

We are writing to share an important update regarding the management of our Crystal Falls HOA community. Effective November 1st, 2026, our HOA will be transitioning from Goodwin & Company to RealManage.

 

This decision was made after a wide search and careful deliberation by the Board of Directors. As our community continues to mature, we recognize the need to secure a contract that aligns closely with our homeowners’ priorities and provides predictable operational costs for years to come.

 

We want to extend our sincere gratitude to our outgoing management team at Goodwin for their hard work, dedication, and service to our residents. We appreciate everything they have done to support our community during their tenure and wish them the very best moving forward.

 

What this means for you:

Our top priority is ensuring that this transition is as seamless as possible for everyone. We have engaged RealManage’s dedicated transition team to manage the process, and we will work closely with them to keep owners informed and answer any questions. On or about November 1st, you will receive detailed instructions regarding your new resident portal (app and website), account setup, dues payment methods, and updated contact information for on-site employees/positions.

 

Please rest assured that all existing community guidelines, approved architectural requests, in-process projects, and scheduled maintenance plans remain fully in place.

 

We thank you in advance for your patience and cooperation during this transition period.

 

Warm regards,

Board of Directors

Crystal Falls Homeowners Association