Architectural Improvements

Most exterior home changes require approval from the HOA Architectural Control Committee (ACC). These may include but are not limited to pools, playscapes, outdoor kitchens, decks, fences, pergolas, satellite dishes, changes in exterior paint colors, trampolines, hardscaping, etc. Owners (NOT Contractors) are responsible for submitting all relevant documents (see process below for details on submitting documents).
 
Be advised the following exterior modifications/improvements DO NOT require ACC approval. 
- Repairing or replacing exterior items in the same manner in which it was originally constructed using the same materials - such as, but not limited to: fences, exterior paint, siding, masonry, etc.
- Landscaping: Includes trees, plants, gravel, rock (Rubble or Bull Rock), artificial turf, mulch, etc. When using hardscape features in conjunction with landscaping improvements, ALL hardscape features (masonry/stone/metal/wood) will need ACC approval through a submitted application. While landscaping does not need approval ensure all landscaping plans adhere to the Landscape Design Manual (click here for Manual). When removing a tree, you should check with the City of Leander first to ensure you are complying with city code.
How the Approval Process Works:
 
  1. Visit the Submit an Application tab on the Architectural Improvement drop down menu.
  2. Submit an ACC application form using the Online Submission Form, or E-mail a completed Paper Submission Form to Operations@CrystalFallsHOA.com. Ensure all necessary supporting documents are uploaded with the application form to have a complete application ready for review (click here to see required supporting documents).
  3. Once the application has been submitted and filtered you will receive an email from the ACC confirming that your application has officially been received in their review queue. This is not an approval letter. This letter is sent to let you know that your application was received. Note: If you do not hear from the ACC within 3 business days, please contact Operations@CrystalFallsHOA.com to ensure that the correct email address is on file for your household. 
  4. The ACC will review the application and all submitted supporting documentation- Be advised the ACC is allotted 30 days to review the application and send out a response. - You can communicate through comments and upload documents by clicking the link in the bottom of the confirmation email notice you received.
  5. You will not receive status updates on your application. If the ACC deems there's an insufficient amount of information provided the ACC will ask for more information.
  6. If all necessary details are given the ACC will send you an email response letter. This email will state that your project is Approved, Approved with Conditions, or Declined. Please save this letter for your files. Note: Once a response letter has been sent, the application is closed out. If you upload any other documents or comments, the ACC will not be notified.
The committee fairly reviews each submission in the order that they are received. The committee does NOT accept rush or expedited applications. To ensure every application is reviewed as fairly as possible, the ACC practices a "First in, First Out" review process, regardless of the type of application submitted.