ACC FAQs

If you are making an exterior change to your property, it will most likely require prior approval from the Architectural Committee. Examples of common projects and what is required can be found below

Sometimes a contractor uses a permitting service for pools, and they prefer to submit the project. While this may save the owner time on the initial application, all correspondence from the committee must go directly to the owner instead of the contractor. Therefore, the owner is still the only party receiving approval, denial, or requests for more information.

It is not necessary to get approval for annuals – for instance, if you are replacing your pansies with snapdragons. In general, native Texas Hill Country plants are approved as long as trees are an appropriate distance from the property line (large trees should be planted at least 10 feet from the property line, and small trees such as crepe myrtles at least 5 feet from the property line). Any plant not listed in the Landscape Design Manual is required to be submitted for approval, and no invasive species are permitted. Plants such as palm trees and magnolia trees tend to have dead leaves, and therefore are prohibited because of the aesthetics.

Yes, the city is a totally separate entity from the HOA and has their own set of guidelines. In most cases, the governing documents of the community are more rigid than the city ordinances. For instance, the city permits garage sales and has different setback requirements for structures than the HOA.

The best way to ensure that your project approval is smooth is to submit all the required documents with the initial application and to plan ahead so that you allow for the 30 days the committee has to review projects. If the committee has to request more information, the project will be delayed. The committee takes projects in the order of submission, and does not put a new project in front of another whose owners have been waiting a longer time for a decision.

Once you have submitted a project, you will receive a letter via email from the automated system that confirms receipt by the committee. You can contact the ACC by using the link at the bottom of the letter. Once the review is complete, you will receive an email with the resulting approval/denial letter from the automated system. If you have general questions about ACC applications and procedures, please email Operations@CrystalFallsHOA.com.

To help ensure privacy and safe recreation, the playscape should not be positioned closer than 10' to any fence, structure or property line. Play structures should be located to the rear of the residence, and not readily visible from the street (specific community CCRs apply). 

The playscape and surrounding play area must be properly maintained, structurally and aesthetically - If located on a lot with scenic views, please be courteous of your neighbor's view when positioning.

Additional panels can be installed on non front-facing roof elevations to maximize energy savings.
The panels must be low profile black panels.

Front (street) facing panels tend to detract from the look of the home (your neighbors will not appreciate). Any variances for panels (to be placed on the home’s front elevation) will need to be supported by energy gain percentages by placing on the front.

The addition must utilize complimentary colors to the masonry / stucco and any existing woodwork.

Setback lines must be observed. A good rule of thumb is that the deck can be no closer to the property line than the home.

Xeriscaping under deck must be maintained / kept free of weeds - No storage under the deck unless there is additional screening (e.g. stone wall, hedge, other approved material)

Please refer to the Landscape Design Manual for an extensive listing of approved plantings.

Large trees (e.g. Oak) should be placed no closer than 10' from the property line.

The Pergola must be positioned on the property as to comply with any setback lines.

Property owners with views should be sensitive to obstructing neighboring property views.

Wood should be stained to match/complement the home and be maintained in good condition. Masonry and/or stonework should compliment the home.

• The flag of the United States of America
• The flag of the State of Texas
• An official or replica flag of any branch of the United States armed forces
• Any U.S. official college or university flag
• Any U.S. official sports team flag
• All other flags must receive prior approval from the Association's governing ACC, which may be approved or withheld in the ACC 's discretion.

You will need to seek ACC approval for any fence stain; however, any color in this range of colors will be approved by the ACC.