ACC FAQs

If there are plans for any building, structure or improvements to be constructed, erected or placed on any Lot or any exterior additions, changes or alterations be made to such Lot architectural approval will be required. Submit an ACC application here. 

Yes, a contractor can submit an application on behalf of a homeowner by emailing a complete ACC application form (signed by the homeowner) and all supporting documents to Operations@CrystalFallsHOA.com. Please be aware all future correspondence from the committee must go directly to the owner instead of the contractor. Therefore, the owner is still the only party receiving approval, denial, or requests for more information.

Landscaping is not considered an improvement as defined in the CC&R's, and prior review and approval of landscape plans is not necessary, but all landscaping must comply with the Landscape Design Manual. Any plant not listed in the Landscape Design Manual is required to be submitted for approval, and no invasive species are permitted. Plants such as palm trees and magnolia trees tend to have dead leaves, and therefore are prohibited because of the aesthetics.
 

Xeriscape or the use of rocks, gravel, artificial turf and/or plants requiring little to no irrigation is considered to be a part of landscaping. Landscaping is not considered an improvement as defined in the CC&R's, and prior review and approval of landscape plans is not necessary, but all landscaping must comply with the Landscape Design Manual.

All hardscape additions (installation of planter bed borders, tree rings, rock pavers, etc.) consisting of stone/masonry/wood/metal materials will require ACC approval. Ensure an ACC application is submitted along with supporting documents that consist of the following:

 

-Survey of the property with the proposed improvement illustrated on the survey to scale

-Photos of the area(s) where the improvements will be located

-Sample photos of the materials to be used

Yes, the city is a totally separate entity from the HOA and has their own set of guidelines. In most cases, the governing documents of the community are more rigid than the city ordinances. For instance, the city permits garage sales and has different setback requirements for structures than the HOA.

The committee fairly reviews each submission in the order that they are received. The committee does not accept rush or expedited applications. To ensure every application is reviewed as fairly as possible, the ACC practices a "First in, First Out" review process, regardless of the type of application submitted. The best way to ensure that your project approval is smooth is to submit all the required documents with the initial application and to plan ahead so that you allow for the 30 days the committee has to review projects. If the committee has to request more information, the project will be delayed. 

Once you have submitted a project, you will receive a letter via email from the automated system that confirms receipt by the committee. You can contact the ACC by using the link at the bottom of the letter. Once the review is complete, you will receive an email with the resulting approval/denial letter from the automated system. If you have general questions about ACC applications and procedures, please email Operations@CrystalFallsHOA.com.

To help ensure privacy and safe recreation, the playscape should not be positioned closer than 10' to any fence, structure or property line. Play structures should be located to the rear of the residence, and not readily visible from the street (specific community CCRs apply). 

The playscape and surrounding play area must be properly maintained, structurally and aesthetically - If located on a lot with scenic views, please be courteous of your neighbor's view when positioning.

Additional panels can be installed on non front-facing roof elevations to maximize energy savings.
The panels must be low profile black panels.

Front (street) facing panels tend to detract from the look of the home (your neighbors will not appreciate). Any variances for panels (to be placed on the home’s front elevation) will need to be supported by energy gain percentages by placing on the front.

The addition must utilize complimentary colors to the masonry / stucco and any existing woodwork.

Setback lines must be observed. A good rule of thumb is that the deck can be no closer to the property line than the home.

Xeriscaping under deck must be maintained / kept free of weeds - No storage under the deck unless there is additional screening (e.g. stone wall, hedge, other approved material)

The Pergola must be positioned on the property as to comply with any setback lines.

Property owners with views should be sensitive to obstructing neighboring property views.

Wood should be stained to match/complement the home and be maintained in good condition. Masonry and/or stonework should compliment the home.

• The flag of the United States of America
• The flag of the State of Texas
• An official or replica flag of any branch of the United States armed forces
• Any U.S. official college or university flag
• Any U.S. official sports team flag
• All other flags must receive prior approval from the Association's governing ACC, which may be approved or withheld in the ACC 's discretion.

Exterior paint applications require ACC approval when the exterior of the home is changing colors (change in color ranges from slight shade differences to completely different colors). Using the same color code as the existing color on the home is considered maintenance and does not require ACC approval. Required supporting documentation includes existing photos of the home, proposed colors and color codes, and indicate where each color will be applied on the home.

 

The ColorSnap Visualizer on Sherwin Williams' website is a perfect tool to utilize when gathering supporting documentation for exterior paint applications as it can show all the required information needed - ColorSnap Visualizer has the ability for the user to upload an existing photo of the home and create an updated version of the home using the proposed colors (color codes included) in the areas they are intended to be used. Click here to be directed to the ColorSnap Visualizer. 

You will need to seek ACC approval for any fence stain; however, any color in this range of colors will be approved by the ACC.